Why The Caliber Team
Below are some specific reasons we believe that our team not only has the right credentials, but the right processes, values and character to deliver an uncompromised world-class project.
Safety: The project team holds safety as the highest priority on any project. This is why all of the construction management team are EM 385 and/or OSHA 30 certified. In addition to this, the project team will act as an active agent in enforcing rules, regulations and guidelines for safety on site. We hold a zero tolerance for flagrant infractions and believe that a culture of safety must begin before the first line is drawn on paper. The subcontractor safety plans and IIPPs will be reviewed by the project team and randomly verified to be on site to ensure compliance. In addition to this, the verification of special training for competent persons shall be reviewed as well as licenses to operate special equipment. Method of Procedures shall be developed and mock shutdowns will be performed for any outages and or hazardous activates. We believe that it only planning and accountability can build the safest work environments.
Systematic Approach: We believe that questions should always be answered with multiple solutions and that quality decisions can only stem from quality information. Our methods are simple. Each project begins and finishes with three essential promises: open and honest communication, clear documentation and thorough research. We believe that if all parties agree to operate under these conditions, achieving the project objectives is a natural success. This is why at the core of the project team is a culture of thoughtfulness and a simple question, “Why?” We like to ensure that all decisions, are well thought out and backed with substance. In addition to this, once the “what” has a “why”, we ensure that the “how” is thoroughly vetted to ensure that safety, quality, value and overall client goals can be met.
Process Driven, Control Documents and Project Tools: You can only control a project if you understand the process and can be proactive in planning and more importantly forecasting potential issues. The project team has a detailed processes on project flow and more importantly control documents to ensure that critical path items are not forgotten. This is why in addition to a typical schedule, a Milestone/Deliverable Matrix, Procurement Log, and Method of Procedures Log are kept to track the items holding the most critical tasks on the project. We believe that tools not only set ourselves apart, but without these specific tools projects can fall victim to unwanted and costly delays. Additionally, our CAPA (Corrective and Preventative Action) Process has led to delivering higher quality project with higher rate of satisfaction and higher rates of work free of deficiencies.
Critical Environment Focused: Critical Environments is a primary industry of business for the project team with a high percentage of revenue coming from projects renovations and expansions within fully operational facilities. The project team has developed its management model around these types of facilities to include Industrial, Data Center, Clean Rooms, Labs, Healthcare and other Critical MEP Infrastructure projects. We pride ourselves in performing some of the most technical projects within the industry.
Resolution Log: The team has developed its own project tool tracker called a Resolution Log. The purpose of the Resolution Log is to provide a general overview of the project, its project drivers and a basic direction for moving forward. It provides a single source for all stakeholders and the project team to collectively work toward the same long-term and short-term goals, ensuring that decisions are made and definitive resolution granted for each project goal. As a summary document the executive team can utilize the document to understand individual and comprehensive value of the project elements. During the project design and construction each driver is measured and tracked to ensure that they are met through the function of the project decisions. At the close of the project, each item is systematically closed to ensure that the client has a memorialized document of the decisions made with justifications. We like to think of this document as our report card that allows our clients to see first-hand the value delivered through meeting project goals.
CAPA’s: CAPA is a tool that is used to increase the quality and consistency of work over time. This practice provides a single resource for compiling project issues and/or deficiencies in the work process; documenting the corrective and preventative actions required to ensure that such inaccuracies are not repeated. The goal of this process is to educate the project team in real-time on any established or revised procedures. This process is paramount to the team’s competitive advantage and ability to adapt in the field, modifying standardized processes to the challenges of the project and educating and refining the workforce for seamless integration, thus minimizing downtime and impacts to on-going operations.
Method of Procedures (MOP): The project team uses Method of Procedures for all critical work to be performed; most critically, those producing outages of any type, tasks associated to environmental impacts, historical impacts, as well as, any work considered high risk or requiring special safety consideration. These Methods of Procedures include sequenced task identification, description of tasks, define responsible parties, timelines, safety risks, operational impacts, required tools and personal protective equipment (PPE), procurement schedules, predecessor milestones, pre-checklist, etc. Each MOP will be submitted to the client for review, comment, and revision as required. Upon final agreement, all vested parties will execute the MOP with a signature of approval to ensure full buy-in and continuity of work for the project team. The use of MOPs will significantly reduce work error and the potential compromise of facility systems and historical sites. Detailing each step in this manner avoids the potential of unforeseeable as well as coordination issues. With multiple coordination and review meetings with the client’s team, the document will memorialize all stated risks and client desires, and provide solutions and course of actions to satisfy the needs of the facility and its staff. The MOP also identifies “back-out” and emergency procedures for potential hazard response and mitigation.
Hometown Based and Local Experience: Caliber is a hometown company founded in the DFW area. Executing projects for some of the largest firms, they have developed a name synonymous with trust, honor, integrity, and quality. For Caliber, being hometown means that we understand and we have a special interest in the success of our local clients we serve because we know that their success leads to the success and support our community. We know the best subcontractors in the area to use and equally important the ones less reputable to avoid. We build the strongest teams because we have been partners with hundreds of subcontractors through the years developing relationships that lead to team building and successful projects.
Happy People: This is simple. We enjoy what we do. It is our pride, work ethic and our values that allow us to do just that. We believe that this is far too often overlooked when it comes to the measurement of value. Our advice to our clients as well as our team internally is to work with people you enjoy working with. There is nothing worse than showing up to work and having to deal with difficult people, especially when construction within an operational facility comes with its own challenges already. Our people chose to work in their respective industries because they enjoy it and it shows.